Field Based Clinical Practice Performance Coordinator - Arcadia, CA
Company: Optum
Location: Long Beach
Posted on: October 22, 2024
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start Caring.
Connecting. Growing together.
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This position is full time. Employees are required to have
flexibility to work any of our 8-hour shift schedules during our
normal business hours of 8:00am - 5:00pm. It may be necessary,
given the business need, to work occasional overtime. Our office is
located at -440 E. Huntington Drive Suite 200 Arcadia, CA
91006.
We offer 2-4 weeks of paid training. The hours during training will
be 8:00am to 5:00pm, Monday - Friday. -Training will be conducted
onsite.
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Primary Responsibilities:
Advance high volume office workflow and programmatic coordination
in collaboration with the PRMs.
Complete in office assessment and advise on the development of
supportive action plans.
Maintain the office action plan (in partnership with other
accountable teammates and stakeholders).
Host regular meetings / engagement cadence with office in collab
with IPA staff.
Training / System Support / Education.
Coordinate with accountable teams for at the elbow training and
system support (Cozeva, Datacore).
Liaises on system challenges (Datacore, Cozeva, etc.) and escalates
challenges to Optum resources - at the elbow.
Coordinate education sessions with medical directors to
complete.
Clinical Support.
Chart dives to support quality and risk documentation.
Enter supplemental data on behalf of the office.
Determine quarterly event planning, coordination, and management
for Saturday clinics and health fairs to support regional
advancement of goals.
Support incomplete / amend / lookback workflows for high volume
offices.
PRM Collaboration: Support PRMs in questions on pursuit list
generation and reinforce PRM messages in the IPA office.
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You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High school diploma/GED or equivalent experience
Must be 18 years of age or older
1+ year healthcare experience
Experience or knowledge of Quality (HEDIS) and Risk Adjustment.
Must have reliable transportation.
Ability to travel 50% of the time
Reside in Arcadia, CA
Ability to work any of our 8-hour shift schedules during our normal
business hours of 8:00am - 5:00pm. It may be necessary, given the
business need, to work occasional overtime.
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Preferred Qualifications:
Experience with Windows Suite including Microsoft Word, Microsoft
Excel, Microsoft PowerPoint, Microsoft Outlook.
Fluency in Spanish, Cantonese, Vietnamese, or Mandarin.
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California Residents Only: -The hourly range for this is $19.47 -
$38.08 per hour. Pay is based on several factors including but not
limited to -local labor markets, education, work experience,
certifications, etc. -UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives.
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer, and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
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UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO #RED
Keywords: Optum, Rancho Palos Verdes , Field Based Clinical Practice Performance Coordinator - Arcadia, CA, Other , Long Beach, California
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