Remote Customer Service Associate

Company: VirtualVocations
Location: Fullerton
Posted on: November 7, 2024

Job Description:

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

Assist customers with technical issues, including software installation and troubleshooting
Provide support for account management tasks such as password resets and navigation assistance
Handle a high volume of incoming calls while utilizing multiple systems to resolve customer inquiries

Required Qualifications, Training, and Education

At least one year of technical problem-solving experience
High school diploma, GED, or college degree
Ability to complete virtual training with 100% attendance
Must type at least 35 words per minute
Flexible schedule availability for peak and non-peak periods

Keywords: VirtualVocations, Rancho Palos Verdes , Remote Customer Service Associate, Hospitality & Tourism , Fullerton, California

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