Program Manager, E6
Company: The People Concern
Location: Los Angeles
Posted on: October 4, 2024
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Job Description:
Program Manager, E6
Hollywood, Los Angeles, CA, USA * Los Angeles, CA, USA * Santa
Monica, CA, USA
Req #11185
Monday, August 26, 2024
Position: Program Manager, E6
Department: E6 Outreach
Reports to: Director
Oversee: Case Managers
Location: E6 DTLA Office/E6 Olympic Outreach, 1625 W Olympic Blvd
Ste 603 LA CA 90015
Schedule: Monday- Friday, 8am- 4:30pm
Status: Full-Time; Exempt (salary); Management
Benefits: Medical, Dental, Vision, Retirement Planning (403b),
Employee Assistance Program (EAP), etc.
Summary
As part of the LA County strategy to combat homelessness, the goal
of E6 is to create a countywide network of multidisciplinary,
integrated street-based teams to identify, engage, and connect, or
re-connect homeless individuals to interim and/or permanent housing
and supportive services.
The E6 Program Manager will provide leadership and oversight to
area-specific multidisciplinary E6 Street Outreach teams. The
Program Manager will ensure that appropriate, high quality, and
integrated care and services are provided to clients, including
carrying a case load themselves when necessary to support the team.
The Program Manager is also responsible for efficiency of
operations, coordinating services with partner agencies as needed,
and fostering collaboration within the team between other
departments and programs. The Program Manager is responsible for
administrative aspects of team leadership, including data oversight
and reporting of outcomes.
Essential Duties & Responsibilities
Provide leadership to multidisciplinary teams, ensuring continuity
of care and services between The People Concern agency resources
and partnering public and private agencies.
Facilitate individual and team supervision utilizing a
trauma-informed care lens and harm reduction approach.
Provide clinical guidance to staff as needed, including in
psychiatric emergencies and crisis situations.
Provide assistance, in the field, in order to support the team or
individual team members.
Be available to respond to emergency calls and situations on a
24-hour basis when needed.
As needed assist in the screening, assessment, enrollment, and case
management of clients.
Ensure all paperwork and data collection is complete, timely,
accurate, and current in agency records and electronic databases
through on-going audits of electronic databases and chart
reviews.
Ensure adherence to funding source contracts and performance
standards; prepare written reports on program activities as
assigned and as required by funding sources.
Provide training to staff on policies and procedures of the program
and agency.
Hire and manage staffing of MDT team and ensure staff are
adequately trained and abide by all agency and department policies
and procedures.
Complete 90-day and annual performance evaluations in a timely
manner.
Attend all department, agency-wide, and county/city service
provider meetings and trainings (as necessary).
Qualifications
MSW, MFT, or LPCC who is registered with CA BBS (supervision hours
are available for this position) OR five or more years' experience
working in outreach and with persons experiencing homelessness.
Two years' experience providing direct supervision and management
of staff; experience managing a team preferred.
Minimum of two years' full-time experience working with individuals
who are experiencing homelessness, preferably those living with
mental illness and/or substance addictions and/or physical health
challenges.
Detail oriented with excellent time management, organizational,
written, verbal, interpersonal, and computer skills
Able to work in a high tolerance harm reduction model with
individuals who have multiple barriers
Able to learn quickly and work effectively with a wide range of
constituents
Strong interpersonal and team building skills
Self-starter with the ability to stay ahead of the curve and thrive
in fast-paced work environment
Current, valid California Driver's with an acceptable driving
record
Able to obtain and maintain CPR/1st Aid certification
All internal candidates must be in good standing and in their
current role for at least six months.
Work Environment
Combination of field and office environment
Regularly required to sit, stand, bend and occasionally lift or
carry up to 35 pounds
On occasion drive to different sites throughout the assigned
outreach area
Will necessitate working in busy and loud environments
Will be exposed to elements like cold, heat, dust, noise, odor, and
smoke
May need to bend, stoop, twist, and sit throughout the day
EXPECTED BEHAVIORS OF ALL STAFF
Act as a role model
Demonstrate a sense of responsibility
Continuously learn and improve
Acknowledge your own areas of improvement
Hear and provide honest, specific and direct feedback
Create an environment where everyone is welcomed valued and
respected
Collaborate
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to
non-discrimination in employment. We select the most qualified
individual for the job basedon job-related qualifications
regardless of race, color, age, sex, religion, national origin,
disability, ancestry, marital status, credit history, sexual
orientation, arrest and court record, genetic information, veteran
status or any other status protected by federal, state or other
applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild
their lives. One of Los Angeles County's largest social services
agencies, The People Concern was formed in 2016 in a merger of two
trusted social service organizations based in Los Angeles County,
OPCC and Lamp Community. Informed by more than fifty-eight years of
work in the community, The People Concern is a leading provider of,
and advocate for, evidence-based solutions to the multi-faceted
challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide
a fully integrated system of care - including outreach, interim
housing, mental and medical health care, substance abuse services,
domestic violence services, life skills & wellness programs, and
permanent supportive housing - tailored to the unique needs of
homeless individuals, survivors of domestic violence, challenged
youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care
empowers our participants to navigate the multi-faceted obstacles
in their lives, become their best selves, and ultimately, connect
with and contribute to their communities.
Benefits & Perks
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants &
More
The People Concern University & Certificates
Corporate Discounts
Other details
Pay Type
Salary
Min Hiring Rate
$67,500.00
Max Hiring Rate
$72,000.00
Apply Now
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