Customer Support Engineer
Company: Oxford Instruments
Location: Santa Barbara
Posted on: October 18, 2024
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Job Description:
Oxford Instruments is looking for a highly skilled Customer
Support Engineer to join the Nano Science team to service a series
of complex low temperature equipment based in Santa Barbara
CA.About UsOxford Instruments plc is a leading provider of high
technology products and services to the world's leading industrial
companies and scientific research communities. Our core purpose is
to support our customers to address some of the world's most
pressing challenges, enabling a greener economy, increased
connectivity, improved health and leaps in scientific
understanding. We are proud to be recognised as the leaders in what
we do and for the difference we make in the world. This is an
exciting time to come join us!How we workWe're committed to being
the leading provider of high-tech products and services for the
world's most important industrial and scientific research
communities. Our people are vital to our success. We strive to
offer the opportunities that will attract, motivate and retain the
very best talent in our sector. This involves creating an inclusive
environment and culture, where difference is valued and people are
recognized for what they deliver and bring to the team.About the
Opportunity: We have an exciting opportunity available for an
experienced Support Service Engineer to be a hands-on leader. We
need a technical, pragmatic individual who can troubleshoot and
repair all assigned systems to the appropriate level, ensuring that
the system is returned to full operation in accordance with its
performance specification and within a cost-effective time frame
for Oxford and for the customer. The Service Support Engineer will
install, and ensure the operation of assigned systems and options
to factory performance specifications. Perform Basic "User
Familiarization" Training at installations. Ensure that costs
generated by actions undertaken are controlled. Ensure that all
resources allocated e.g. vehicle, tools, test equipment are
maintained in good condition. Understand and control available
resources to achieve customer satisfaction.Key
Responsibilities:
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Keywords: Oxford Instruments, Rancho Palos Verdes , Customer Support Engineer, Engineering , Santa Barbara, California
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